ISC-Intake has now become ISC Education

We are more than happy to announce that ISC Education (previously ISC-Intake) is not a part of the acquisition of Intake by IDP. Since September 2022, we have been proceeding on our own with our new brand name and visual identity. Nevertheless, some things have remained the same: the dedication of our teams, the passion for our profession and – above all – our unwavering commitment to connecting you with potential students. If you have any questions about rebranding, please check out below our answers to your most Frequently Asked Questions (FAQ).

The company’s operations and staffs

We are proud to announce that our business operations are unaffected by the acquisition event of Intake and IDP. We are committed and will continue to provide the best support for our beloved institution partners and students.
Are there any changes to the current branches? Will ISC Education downsize itself when operating as a standalone agency ?

All of ISC Education (previously ISC-Intake)’s current branches remain unchanged and we are planning to welcome more offices in the coming time.

Our current offices are:

ISC Education Hanoi Central

Floor 1 Phu Dien Building,

83A Ly Thuong Kiet St,

Hoan Kiem, Hanoi, Vietnam

P: +844 (0) 24 3941 1906

F: +844 (0) 24 3942 6724

E: hanoi@isc.education

ISC Education Hanoi West

Floor 8 Deaha Tower,

360 Kim Ma St,

Ba Dinh, Hanoi, Vietnam

P: +844 (0) 24 3792 5288

F: +844 (0) 24 3792 5289

E: hanoiwest@isc.education

ISC Education Ho Chi Minh

Floor 5 Da Kao Center,

35 Mac Dinh Chi St,

District 1, Ho Chi Minh, Vietnam

P: +844 (0) 28 3824 6622

F: +844 (0) 28 3824 6611

E: hochiminh@isc.education

Are there any existing staff members leaving the company ?

All of ISC Education (previously ISC-Intake)’s existing teams including our directors, managers, counsellors, marketers and other team members have firmly remained with their positions. The company has welcomed new teams and team members, which adhere to our provisional expansion plan.

Please find more information on our leadership team in this link.

How have the company’s marketing and recruitment activities been performing as a standalone agency ?

All of the company’s marketing and recruitment activities have been strongly enhanced and we are seeing recruitment numbers consolidating in most areas.

There are four grand exhibitions planned to be implemented in 2023, with the first January exhibition that welcomed 1,000+ attendants in both Hanoi and Ho Chi Minh (please find more details in the Exhibitions section of this update).

We have also expanded the size of the counselling team by 30% to accommodate the increasing enquiries, and are aiming to double by 2024

The company’s expansion plan

Established as one of the longest standing and market leading companies in the sector, ISC Education has a clear strategic direction to consolidate our market position, taking the company ahead and beyond.

What is the company’s expansion plan for the local market ?

Apart from the three existing branches, ISC Education is on track in launching several offices in most of the major cities of Vietnam, to better connect our partners and the local students nationwide.


We will welcome a new branch in the central region of Vietnam in the coming time, followed by other provinces.

Will ISC Education operate outside of Vietnam ?

In January 2023, we successfully set up ISC Education Global PTE LTD in Singapore, which will act as a foundation for our global expansion strategy.


We have a clear strategic planning on global expansion and are currently looking at several potential options. We will keep our partners informed with more information in the coming months.

Legal & Contracts

ISC Education was established in 1999 as one of the first and leading international study companies. By 2010, the company went into partnership with Intake Education (Previously UKEAS) and was registered as “ISC-UKEAS Joint Stock Company” under the business licence number 0104898691. With many years of establishment, we will continue to operate under the same business licence, with only a name change to ISC Education Joint Stock Company.

 

ISC Education Global PTE LTD, our Singapore entity is registered in December 2022. This will be our base for the future expansion of ISC Education.


Should you need to receive our business licence and name amendment scan copies, please contact us.

Can we still continue to work with ISC Education under Intake’s global contract ?

At this time, with the agreement with Intake Education, we will continue to serve you under the global contract of Intake Education, if you have not yet signed a separate contract with ISC Education.


However, this arrangement is not planned to be permanent.

Does ISC Education need to sign a new contract with institution partners ?

Yes. In order for us to continue our operation, we would need to sign a separate contract with you as soon as possible, under the name of “ISC Education Joint Stock Company”.


As we have a long history of working together, we are looking forward to continuing serving you for many more years ahead, under the name of ISC Education. We hope the issuance process will proceed ahead as soon as possible.


Should you need any further information, please do not hesitate to reach out to us.

Services to our institution partners

ISC Education takes our institutions’ partners at heart. We have a new brand name, but some things haven’t changed: our unwavering commitment to serving and nurturing our long term relationship with institution partners.
Will ISC Education still continue to provide us all of the services ?

Yes, ISC Education has established a dedicated team which includes personnel from different functions and departments of the business to jointly assist our beloved partners in all areas, ensuring a highest industry standard.

What can ISC Education do for us ?

ISC Education will constantly strive to improve our services for institution partners from time to time. We commit to:

  • Continue to provide exceptional and industry leading counselling and recruitment services for all partners institutions, striving to meet and exceed the given recruitment targets.
  • Continue to provide our industry leading services for our partners uninterruptedly, serving from the smallest requests.
  • Actively work with individual partners to generate and implement creative marketing campaigns, ensuring the partners are positioned and promoted actively in the markets we operate.
  • Provide a semi-annual report on the Market Insights of which the company operates.
  • Organise online workshops for regular market trends and other relevant updates.
Who is involved in supporting the company’s institution partners ?

ISC Education will have:

  • A dedicated, professional contact point to serve and support all partners requests promptly, from the smallest enquiries to large coordinated events.
  • Nation leading counsellors, who will learn extensively about your institution and work wholeheartedly on supporting the prospective students, ensuring information are delivered professionally and adequately.
  • Marketing team leaders and specialists, who will assist you in all marketing related activities and information, from providing market insights, delivering and promoting partners marketing updates, generate and implement single/annual marketing plans to organise school visits, exhibitions and other interactive events.
  • Dedicated contract teams who will work and coordinate with partners for any related legal matters.

Rebranding

As the result of the acquisition which does not include our operation in Vietnam, we had rebranded ourselves from ISC Education to ISC Education, and introduced a refresh brand identity.
What is the new brand identity ?

Our team has worked hard to make the new presence as simple, recognisable and interactive as possible, and to ensure that our company’s 20+ years’ values are inherited well into the brand identity, with a strong spirit of “Always Moving Forward”.


We considered this as an opportunity to further enhance the company’s solid, long-standing presence and reinforce our market leading brand image.


You can find out more about our branding portfolio in this link.

When was the new brand identity introduced ? What is the market feedback ?

As of September 2022, following our name change, ISC Education had introduced and incorporated our refreshed name and branding identity into all of our marketing channels and received many positive feedbacks from the market. This was demonstrated by the great number of attendance and brand presence in our January 2023 Education Exhibition.

Contact details updates

What are the contact details updates ?

Our office addresses, phone numbers and fax numbers will remain unchanged.


However, as part of the rebranding procedure, all of our email addresses’ domains will be switched from @isc-intake.com to @isc.education. For the convenience of our partners and students, all of the existing email addresses’ local parts will remain the same.

For example:

  • hochiminh@isc-intake.com -> hochiminh@isc.education
  • lh.lan@isc-intake.com -> lh.lan@isc.education
When will the contact detail updates take effect?

The email address’ changes will take effect from the 1st of March, 2023

Can you still send emails to previous mailboxes’ addresses ?

We understand that this change may potentially cause certain miscommunications. Hence, we will ensure that all current addresses are kept available for a limited period of time. Emails sent to the existing mailboxes will be forwarded to our new addresses until all of our partners and students are familiarised with the change.


We will inform you in advance the exact date and time for the old addresses to be shut down.

Who are the main contact points ?

Should you have any questions regarding our company, please address your enquiries to:

 

Ms. Le Thi Van Tho 

Managing Director

 

E: vantho@isc.education

 

ISC Education Hanoi Central

Floor 1 Phu Dien Building, 

83A Ly Thuong Kiet St, 

Hoan Kiem, Hanoi, Vietnam

P: +84 (0) 24 3941 1906  

F: +84 (0) 24 3942 6724

Ms. Marion San  

Head of Partnership

 

E: marion@isc.education

 

ISC Education Ho Chi Minh

Floor 5 Da Kao Center, 

35 Mac Dinh Chi St,

District 1, Ho Chi Minh, Vietnam

P: +84 (0) 28 3824 6622

F: +84 (0) 28 3824 6611

Exhibitions

ISC Education has been organising some of the country’s best education exhibitions over the last 20 years. We currently own two renowned brands for the exhibitions which include EDUUK (Focus on promoting UK Education) and StudyWorld (Focus on promoting Global Education).

We are happy to announce that the EDUUK and StudyWorld brands will continue to be used and strongly invested in the future.

What are ISC Education exhibition plans in the coming time and how can I register to join ?

Our exhibitions plan for the year of 2023 has been fixed, with the first happened in January and were greatly enjoyed by many partners and 1000+ students/parents.

 

If you are interested in finding out more information or register to participate in our exhibitions and events, please visit this link for more information.

Technology application & Data Management

We carry an ambitious digital transformation plan and wholeheartedly believe in a concept of “tech-touch customer success” strategy. With the correct combination of emerging digital technologies (tech) and world-class in-person services (touch), our partners and clients will enjoy a new level of satisfaction.

In parallel with the development of technology, we also pay great emphasis on managing and safeguarding personal data as well as other intellectual properties.

What is ISC Education currently working on in term of tech

The company is setting up a dedicated Tech Team in 2023, which consists of the Technology Group and Data Strategy Group. The team is structured with a mixture of both young and experienced engineers, specialising in different fields.


Our Tech Team will be working extensively on several projects including Digital Tools & Platforms, Data Management, Machine Learning and the application of NFTs.

How does ISC Education manage its clients and partner data ?

Our clients data are collected on their wills, through their journey when interacting with ISC Education, for the purpose of the provided services, with strict Data Privacy Policy.


We possess an advanced Data Management Framework, with a specialised CRM system which will store and safeguards clients and partners data securely.

Le Thi Van Tho

Managing Director

Van Tho is the Founder and Director of ISC Education. She holds a Master degree in International Relations. After working at management positions for Ford Motor Company in Vietnam and British Petroleum in Singapore, she founded ISC Education in 1999. The company is among the first and longest-standing international study counselling companies in Vietnam.

In 2005, Van Tho met with the directors of Intake Education (previously UKEAS), forming a joint venture operation of ISC – Intake (now rebranded to ISC Education). She has been serving as the Managing Director of the company.

With her aspirations in international education, the company has been recognised with numerous awards such as the “Best Agent” award given by the New Zealand Education Minister and the “Best Agent” awards presented by the British Council.

Phan Tuan Linh

Head of Business Development

Linh is the Head of Business Development at ISC Education. Holding a Bachelor degree in Marketing at Aston University (UK), he continued to acquire his MBA in Chicago, USA. With 10 years of managerial experience in various fields, Linh joined ISC Education in 2019. He oversees the marketing, business operation, expansion strategy and tech development activities at ISC Education.

Marion San

Head of Partnership

Based in Ho Chi Minh, Marion manages relationships with partners to ensure they get the most out of their international recruitment strategies. She holds a Master Degree in International Business and has experiences in both events planning and partnerships management in France, Singapore and Vietnam. Living in South East Asia since 2016, she joined ISC Education in 2019.
E: marion@isc.education

Le Hong Lan

Counselling Team Leader

Holding a Bachelor Degree in Education, Ms. Lan joined ISC Education in 2003 right after her graduation, starting the role as a counsellor. She holds accreditations from the British Council and the Ministry of Education & Training. With more than 20 years with ISC Education, she is considered to be among the most experienced experts in the industry.

Tram Nguyen

Counselling Team Leader

Ms. Tram holds a first class degree in English Linguistics, University of Social Sciences (HCM, Vietnam) and enjoyed 10 years of experience in the education industry. She joined ISC Education in 2017 and has been taking the leading role in supporting the company’s world-class counselling team. Ms. Tram is based in ISC Education Ho Chi Minh Office.

Hailey Thu Nguyen

Marketing Team Leader

Ms. Hailey Thu Nguyen went to Bournemouth University, UK for her higher education, majoring in Marketing Communication.

With experience working for global corporations in the marketing & event field, Hailey joined ISC Education in 2019 and has been taking the leading roles in strategic planning and promotional campaigns implementation. Thu is always motivated to support our partners in all marketing and events related matters.

Pham Minh Hieu

Marketing Team Leader

Ms. Hieu holds a Bachelor degree in International Business at RMIT University and further studies in Amsterdam, Netherlands.

Joining ISC Education in 2020, Hieu supports our partners in developing appropriate communication strategies and directly takes lead in the implementation process. She works wholeheartedly to ensure the company’s marketing campaigns perform to the highest efficiency and standards.

Ha Nguyen

Contract Specialist

Ms. Ha Nguyen is a master graduate from the University of Birmingham, UK. She possesses extensive experience in the legal and education industries.

In 2022, Ms. Ha joined ISC Education as a contract specialist. She coordinates with our valued partners to support all contractual related matters.

James Phan

Tech Team Leader

James holds a degree in both Computer Science and MIS at the Temple University, USA. Trained as a qualified expert, James has taken a leading role at various global tech corporations.

He joined ISC Education in early 2023, overseeing the development of the company’s technological projects.. James is passionate in the fields of Large Language Model and Machine Learning.

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